A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed professional in nature.

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period is 14 days from the day

– on which you or a third party named by you, who is not the carrier, have taken possession of the goods, provided that you have ordered one or more goods as part of a single order and these are delivered together;

– on which you or a third party named by you, who is not the carrier, have taken possession of the last goods, provided that you have ordered several goods as part of a single order and these are delivered separately;

To exercise your right of withdrawal, you must inform us (Bedford Knitwear, Höhestraße 63, 51399 Burscheid, Germany, phone: +49 (0) 2174 894 6535, email: info@manuelabedford.de) of your decision to withdraw from this contract by means of a clear statement, for example by email, by sending the withdrawal form below, or by submitting a return request via your customer account.

To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising the right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal

If you withdraw from this contract, we shall reimburse all payments received from you, excluding delivery costs, without undue delay and no later than 14 days from the day on which we receive notification of your withdrawal from this contract. For this reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you. In no case will you be charged any fees for this reimbursement.

We may refuse reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us without undue delay and in any event no later than 14 days from the day on which you inform us of the withdrawal from this contract. The deadline is met if you send the goods before the 14-day period has expired.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that was not necessary to check their condition, properties and functioning.

Exclusion or premature expiry of the right of withdrawal

The right of withdrawal does not apply to contracts

– for the supply of goods that are not prefabricated and for the production of which an individual choice or decision by the consumer is decisive, or which are clearly tailored to the consumer’s personal needs;

– for the supply of goods that can spoil quickly or whose expiry date would quickly be exceeded;

The right of withdrawal expires prematurely for contracts

– for the supply of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;

– for the supply of goods if, after delivery, they have been inseparably mixed with other goods due to their nature.

Sample withdrawal form

If you wish to withdraw from the contract, please complete this form and send it back.

To Bedford Knitwear, Höhestraße 63, 51399 Burscheid, Germany, email: info@manuelabedford.de:

I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*):

Ordered on (*) / received on (*):

Name of the consumer(s):

Address of the consumer(s):

Signature of the consumer(s), only if communicated on paper:

Date:

(*) Delete as applicable.